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  • How do I book a party with Slumber Haven?
    We love to chat! Simply send us an online booking inquiry via our online booking form or send us an email to hello@slumberhaven.com with your requested party theme and date availability. If you would rather speak to someone directly please feel free to call us at 719-680-9290 with any of your questions!
  • What is needed to secure my booking? Is a deposit required?
    Your booking will be confirmed over the phone, followed up with a confirmation email, along with our terms and conditions policy contract. Once the terms and conditions have been signed and accepted, we will send over an invoice for a $100 booking deposit to secure your theme and date. Your party is not booked until your deposit has been paid and the contract has been signed. We do request that your final count of guests be as accurate as possible upon booking; however the final numbers of guests can be confirmed as late as 14 days before the event.
  • When is the full payment due?
    The remaining balance of your party must be paid in full 7 days prior to your event. Failure to pay will result in the cancellation of your party and loss of the booking deposit.
  • What is the cancellation policy?
    Life happens! We totally understand. However any cancellations within 14 days of the party date will forfeit the deposit paid. Prior to the 14 days of the party, if you need to reschedule for any reason please don’t hesitate to contact us, and we will do our best to reschedule your party subject to date and equipment availability.
  • What are the penalty charges?
    Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged, stained, lost, or stolen, a fee equal to its replacement will be charged. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.
  • What payment types do you accept?
    We accept credit cards, Paypal, and Venmo.
  • What packages and themes are available?
    Please check out our pricing page to view the packages we have available as well as the themes page to view the most recent themes we have to offer. Please be aware that our tent themes are reserved on a first come first serve basis. If the tent theme you chose has already been reserved, we will contact you as soon as possible to discuss choosing a different theme for your event or a different date. In the meantime, we will place your theme request on a waiting list in the case of a cancellation.
  • How much space do I need?
    Generally a 12’ x 12’ space will give you plenty of room for a 5 person party. Each set up is approximately 3’feet wide by 47” – 75” in length depending on the size of mattress needed for the age group of the party. We do get creative and have many configurations that will work in any space. Typically all tents and teepees are best arranged side by side or facing each other.
  • Will you move furniture to make room for the tents?
    Slumber Haven kindly asks that the designated area be cleaned and cleared of furniture so we can promptly set up. We will not move furniture to make room for your event. It is completely normal for couches and tables to be moved in order to have enough space for your party tents or teepees.
  • How much time for set up and clean up?
    Typically set up takes us anywhere from 60 – 90 minutes while clean up can take anywhere from 30 – 60 minutes.
  • Will you need access to power?
    No. All of our lights and décor are battery operated.
  • Do my guests need to bring a pillow?
    We do not provide pillows to sleep on due to hygiene reasons. Yes, please have your guests bring their own pillows, but we will provide blankets for your guests to use during their stay.
  • Are the tents waterproof or made to be setup outdoors?
    No. Our tents and teepees are not weatherproof and are intended for indoor use only; however if you do have a covered patio and are seeking the true Colorado outdoor sleepover, we can accommodate an outdoor party only IF the party area will be protected by a covered patio.
  • Can I add extra tents or teepees?
    Absolutely! There is a $50 charge per additional decorated tent/teepee.
  • How do you launder the linens? Disinfect Items? What measures are you taking to prevent COVID-19?
    As parents, we take the cleanliness of our tents and accessories very seriously. Our sheets, mattress pad covers, blankets, and pillowcases are all laundered in hypoallergenic fragrance free detergent after each party. Our tents and rugs are steamed sanitized and spot cleaned after each party as well. All remaining items including trays and décor are sprayed and wiped down with disinfectant before the next use. We will be wearing a mask upon entering your home and will use a disinfectant spray on all items before we leave. If your child has an allergy and you require a special detergent/cleaning procedure, please let us know and we will do our best to facilitate your request.
  • Do you charge a delivery fee?
    We do service all of Southern and Northern Colorado! If you are within 20 miles of Castle Rock, there is no delivery fee. Deliveries outside of the 20 miles will incur an additional travel fee. Please call us or send us an email for a party quote, including the one-time delivery fee.
  • Is there an age requirement?
    No! We service kids and adults of all ages and sizes; however we have found that our sleepovers are best for kids aged 5 and up who are ready for an overnight sleepover.
  • Do you have a smoking or pets policy?
    We love your fur babies, but we do not allow animals inside of the tents due to hygiene purposes We ask for a smoke free environment. Please and thank you!
  • How far in advance should I book the event?
    As soon as possible! The weekends tend to book up fast. Please contact us as soon you know your date so we can help create lifelong memories for your kiddos and guests.
  • What areas do you service?
    We are based out of Castle Rock. We currently service the entire front range of Colorado with additional delivery fees if applicable.
  • How do I book a party with Slumber Haven?
    We love to chat! Simply send us an online booking inquiry via our online booking form or send us an email to hello@slumberhaven.com with your requested party theme and date availability. If you would rather speak to someone directly please feel free to call us at 719-680-9290 with any of your questions!
  • What is needed to secure my booking? Is a deposit required?
    Your booking will be confirmed over the phone, followed up with a confirmation email, along with our terms and conditions policy contract. Once the terms and conditions have been signed and accepted, we will send over an invoice for a $100 booking deposit to secure your theme and date. Your party is not booked until your deposit has been paid and the contract has been signed. We do request that your final count of guests be as accurate as possible upon booking; however the final numbers of guests can be confirmed as late as 14 days before the event.
  • When is the full payment due?
    The remaining balance of your party must be paid in full 7 days prior to your event. Failure to pay will result in the cancellation of your party and loss of the booking deposit.
  • What is the cancellation policy?
    Life happens! We totally understand. However any cancellations within 14 days of the party date will forfeit the deposit paid. Prior to the 14 days of the party, if you need to reschedule for any reason please don’t hesitate to contact us, and we will do our best to reschedule your party subject to date and equipment availability.
  • What are the penalty charges?
    Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged, stained, lost, or stolen, a fee equal to its replacement will be charged. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.
  • What payment types do you accept?
    We accept credit cards, Paypal, and Venmo.
  • What packages and themes are available?
    Please check out our pricing page to view the packages we have available as well as the themes page to view the most recent themes we have to offer. Please be aware that our tent themes are reserved on a first come first serve basis. If the tent theme you chose has already been reserved, we will contact you as soon as possible to discuss choosing a different theme for your event or a different date. In the meantime, we will place your theme request on a waiting list in the case of a cancellation.
  • How much space do I need?
    Generally a 12’ x 12’ space will give you plenty of room for a 5 person party. Each set up is approximately 3’feet wide by 47” – 75” in length depending on the size of mattress needed for the age group of the party. We do get creative and have many configurations that will work in any space. Typically all tents and teepees are best arranged side by side or facing each other.
  • Will you move furniture to make room for the tents?
    Slumber Haven kindly asks that the designated area be cleaned and cleared of furniture so we can promptly set up. We will not move furniture to make room for your event. It is completely normal for couches and tables to be moved in order to have enough space for your party tents or teepees.
  • How much time for set up and clean up?
    Typically set up takes us anywhere from 60 – 90 minutes while clean up can take anywhere from 30 – 60 minutes.
  • Will you need access to power?
    No. All of our lights and décor are battery operated.
  • Do my guests need to bring a pillow?
    We do not provide pillows to sleep on due to hygiene reasons. Yes, please have your guests bring their own pillows, but we will provide blankets for your guests to use during their stay.
  • Are the tents waterproof or made to be setup outdoors?
    No. Our tents and teepees are not weatherproof and are intended for indoor use only; however if you do have a covered patio and are seeking the true Colorado outdoor sleepover, we can accommodate an outdoor party only IF the party area will be protected by a covered patio.
  • Can I add extra tents or teepees?
    Absolutely! There is a $50 charge per additional decorated tent/teepee.
  • How do you launder the linens? Disinfect Items? What measures are you taking to prevent COVID-19?
    As parents, we take the cleanliness of our tents and accessories very seriously. Our sheets, mattress pad covers, blankets, and pillowcases are all laundered in hypoallergenic fragrance free detergent after each party. Our tents and rugs are steamed sanitized and spot cleaned after each party as well. All remaining items including trays and décor are sprayed and wiped down with disinfectant before the next use. We will be wearing a mask upon entering your home and will use a disinfectant spray on all items before we leave. If your child has an allergy and you require a special detergent/cleaning procedure, please let us know and we will do our best to facilitate your request.
  • Do you charge a delivery fee?
    We do service all of Southern and Northern Colorado! If you are within 20 miles of Castle Rock, there is no delivery fee. Deliveries outside of the 20 miles will incur an additional travel fee. Please call us or send us an email for a party quote, including the one-time delivery fee.
  • Is there an age requirement?
    No! We service kids and adults of all ages and sizes; however we have found that our sleepovers are best for kids aged 5 and up who are ready for an overnight sleepover.
  • Do you have a smoking or pets policy?
    We love your fur babies, but we do not allow animals inside of the tents due to hygiene purposes We ask for a smoke free environment. Please and thank you!
  • How far in advance should I book the event?
    As soon as possible! The weekends tend to book up fast. Please contact us as soon you know your date so we can help create lifelong memories for your kiddos and guests.
  • What areas do you service?
    We are based out of Castle Rock. We currently service the entire front range of Colorado with additional delivery fees if applicable.
  • How do I book a party with Slumber Haven?
    We love to chat! Simply send us an online booking inquiry via our online booking form or send us an email to hello@slumberhaven.com with your requested party theme and date availability. If you would rather speak to someone directly please feel free to call us at 719-680-9290 with any of your questions!
  • What is needed to secure my booking? Is a deposit required?
    Your booking will be confirmed over the phone, followed up with a confirmation email, along with our terms and conditions policy contract. Once the terms and conditions have been signed and accepted, we will send over an invoice for a $100 booking deposit to secure your theme and date. Your party is not booked until your deposit has been paid and the contract has been signed. We do request that your final count of guests be as accurate as possible upon booking; however the final numbers of guests can be confirmed as late as 14 days before the event.
  • When is the full payment due?
    The remaining balance of your party must be paid in full 7 days prior to your event. Failure to pay will result in the cancellation of your party and loss of the booking deposit.
  • What is the cancellation policy?
    Life happens! We totally understand. However any cancellations within 14 days of the party date will forfeit the deposit paid. Prior to the 14 days of the party, if you need to reschedule for any reason please don’t hesitate to contact us, and we will do our best to reschedule your party subject to date and equipment availability.
  • What are the penalty charges?
    Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged, stained, lost, or stolen, a fee equal to its replacement will be charged. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.
  • What payment types do you accept?
    We accept credit cards, Paypal, and Venmo.
  • What packages and themes are available?
    Please check out our pricing page to view the packages we have available as well as the themes page to view the most recent themes we have to offer. Please be aware that our tent themes are reserved on a first come first serve basis. If the tent theme you chose has already been reserved, we will contact you as soon as possible to discuss choosing a different theme for your event or a different date. In the meantime, we will place your theme request on a waiting list in the case of a cancellation.
  • How much space do I need?
    Generally a 12’ x 12’ space will give you plenty of room for a 5 person party. Each set up is approximately 3’feet wide by 47” – 75” in length depending on the size of mattress needed for the age group of the party. We do get creative and have many configurations that will work in any space. Typically all tents and teepees are best arranged side by side or facing each other.
  • Will you move furniture to make room for the tents?
    Slumber Haven kindly asks that the designated area be cleaned and cleared of furniture so we can promptly set up. We will not move furniture to make room for your event. It is completely normal for couches and tables to be moved in order to have enough space for your party tents or teepees.
  • How much time for set up and clean up?
    Typically set up takes us anywhere from 60 – 90 minutes while clean up can take anywhere from 30 – 60 minutes.
  • Will you need access to power?
    No. All of our lights and décor are battery operated.
  • Do my guests need to bring a pillow?
    We do not provide pillows to sleep on due to hygiene reasons. Yes, please have your guests bring their own pillows, but we will provide blankets for your guests to use during their stay.
  • Are the tents waterproof or made to be setup outdoors?
    No. Our tents and teepees are not weatherproof and are intended for indoor use only; however if you do have a covered patio and are seeking the true Colorado outdoor sleepover, we can accommodate an outdoor party only IF the party area will be protected by a covered patio.
  • Can I add extra tents or teepees?
    Absolutely! There is a $50 charge per additional decorated tent/teepee.
  • How do you launder the linens? Disinfect Items? What measures are you taking to prevent COVID-19?
    As parents, we take the cleanliness of our tents and accessories very seriously. Our sheets, mattress pad covers, blankets, and pillowcases are all laundered in hypoallergenic fragrance free detergent after each party. Our tents and rugs are steamed sanitized and spot cleaned after each party as well. All remaining items including trays and décor are sprayed and wiped down with disinfectant before the next use. We will be wearing a mask upon entering your home and will use a disinfectant spray on all items before we leave. If your child has an allergy and you require a special detergent/cleaning procedure, please let us know and we will do our best to facilitate your request.
  • Do you charge a delivery fee?
    We do service all of Southern and Northern Colorado! If you are within 20 miles of Castle Rock, there is no delivery fee. Deliveries outside of the 20 miles will incur an additional travel fee. Please call us or send us an email for a party quote, including the one-time delivery fee.
  • Is there an age requirement?
    No! We service kids and adults of all ages and sizes; however we have found that our sleepovers are best for kids aged 5 and up who are ready for an overnight sleepover.
  • Do you have a smoking or pets policy?
    We love your fur babies, but we do not allow animals inside of the tents due to hygiene purposes We ask for a smoke free environment. Please and thank you!
  • How far in advance should I book the event?
    As soon as possible! The weekends tend to book up fast. Please contact us as soon you know your date so we can help create lifelong memories for your kiddos and guests.
  • What areas do you service?
    We are based out of Castle Rock. We currently service the entire front range of Colorado with additional delivery fees if applicable.
  • How do I book a party with Slumber Haven?
    We love to chat! Simply send us an online booking inquiry via our online booking form or send us an email to hello@slumberhaven.com with your requested party theme and date availability. If you would rather speak to someone directly please feel free to call us at 719-680-9290 with any of your questions!
  • What is needed to secure my booking? Is a deposit required?
    Your booking will be confirmed over the phone, followed up with a confirmation email, along with our terms and conditions policy contract. Once the terms and conditions have been signed and accepted, we will send over an invoice for a $100 booking deposit to secure your theme and date. Your party is not booked until your deposit has been paid and the contract has been signed. We do request that your final count of guests be as accurate as possible upon booking; however the final numbers of guests can be confirmed as late as 14 days before the event.
  • When is the full payment due?
    The remaining balance of your party must be paid in full 7 days prior to your event. Failure to pay will result in the cancellation of your party and loss of the booking deposit.
  • What is the cancellation policy?
    Life happens! We totally understand. However any cancellations within 14 days of the party date will forfeit the deposit paid. Prior to the 14 days of the party, if you need to reschedule for any reason please don’t hesitate to contact us, and we will do our best to reschedule your party subject to date and equipment availability.
  • What are the penalty charges?
    Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged, stained, lost, or stolen, a fee equal to its replacement will be charged. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.
  • What payment types do you accept?
    We accept credit cards, Paypal, and Venmo.
  • What packages and themes are available?
    Please check out our pricing page to view the packages we have available as well as the themes page to view the most recent themes we have to offer. Please be aware that our tent themes are reserved on a first come first serve basis. If the tent theme you chose has already been reserved, we will contact you as soon as possible to discuss choosing a different theme for your event or a different date. In the meantime, we will place your theme request on a waiting list in the case of a cancellation.
  • How much space do I need?
    Generally a 12’ x 12’ space will give you plenty of room for a 5 person party. Each set up is approximately 3’feet wide by 47” – 75” in length depending on the size of mattress needed for the age group of the party. We do get creative and have many configurations that will work in any space. Typically all tents and teepees are best arranged side by side or facing each other.
  • Will you move furniture to make room for the tents?
    Slumber Haven kindly asks that the designated area be cleaned and cleared of furniture so we can promptly set up. We will not move furniture to make room for your event. It is completely normal for couches and tables to be moved in order to have enough space for your party tents or teepees.
  • How much time for set up and clean up?
    Typically set up takes us anywhere from 60 – 90 minutes while clean up can take anywhere from 30 – 60 minutes.
  • Will you need access to power?
    No. All of our lights and décor are battery operated.
  • Do my guests need to bring a pillow?
    We do not provide pillows to sleep on due to hygiene reasons. Yes, please have your guests bring their own pillows, but we will provide blankets for your guests to use during their stay.
  • Are the tents waterproof or made to be setup outdoors?
    No. Our tents and teepees are not weatherproof and are intended for indoor use only; however if you do have a covered patio and are seeking the true Colorado outdoor sleepover, we can accommodate an outdoor party only IF the party area will be protected by a covered patio.
  • Can I add extra tents or teepees?
    Absolutely! There is a $50 charge per additional decorated tent/teepee.
  • How do you launder the linens? Disinfect Items? What measures are you taking to prevent COVID-19?
    As parents, we take the cleanliness of our tents and accessories very seriously. Our sheets, mattress pad covers, blankets, and pillowcases are all laundered in hypoallergenic fragrance free detergent after each party. Our tents and rugs are steamed sanitized and spot cleaned after each party as well. All remaining items including trays and décor are sprayed and wiped down with disinfectant before the next use. We will be wearing a mask upon entering your home and will use a disinfectant spray on all items before we leave. If your child has an allergy and you require a special detergent/cleaning procedure, please let us know and we will do our best to facilitate your request.
  • Do you charge a delivery fee?
    We do service all of Southern and Northern Colorado! If you are within 20 miles of Castle Rock, there is no delivery fee. Deliveries outside of the 20 miles will incur an additional travel fee. Please call us or send us an email for a party quote, including the one-time delivery fee.
  • Is there an age requirement?
    No! We service kids and adults of all ages and sizes; however we have found that our sleepovers are best for kids aged 5 and up who are ready for an overnight sleepover.
  • Do you have a smoking or pets policy?
    We love your fur babies, but we do not allow animals inside of the tents due to hygiene purposes We ask for a smoke free environment. Please and thank you!
  • How far in advance should I book the event?
    As soon as possible! The weekends tend to book up fast. Please contact us as soon you know your date so we can help create lifelong memories for your kiddos and guests.
  • What areas do you service?
    We are based out of Castle Rock. We currently service the entire front range of Colorado with additional delivery fees if applicable.
  • How do I book a party with Slumber Haven?
    We love to chat! Simply send us an online booking inquiry via our online booking form or send us an email to hello@slumberhaven.com with your requested party theme and date availability. If you would rather speak to someone directly please feel free to call us at 719-680-9290 with any of your questions!
  • What is needed to secure my booking? Is a deposit required?
    Your booking will be confirmed over the phone, followed up with a confirmation email, along with our terms and conditions policy contract. Once the terms and conditions have been signed and accepted, we will send over an invoice for a $100 booking deposit to secure your theme and date. Your party is not booked until your deposit has been paid and the contract has been signed. We do request that your final count of guests be as accurate as possible upon booking; however the final numbers of guests can be confirmed as late as 14 days before the event.
  • When is the full payment due?
    The remaining balance of your party must be paid in full 7 days prior to your event. Failure to pay will result in the cancellation of your party and loss of the booking deposit.
  • What is the cancellation policy?
    Life happens! We totally understand. However any cancellations within 14 days of the party date will forfeit the deposit paid. Prior to the 14 days of the party, if you need to reschedule for any reason please don’t hesitate to contact us, and we will do our best to reschedule your party subject to date and equipment availability.
  • What are the penalty charges?
    Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged, stained, lost, or stolen, a fee equal to its replacement will be charged. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.
  • What payment types do you accept?
    We accept credit cards, Paypal, and Venmo.
  • What packages and themes are available?
    Please check out our pricing page to view the packages we have available as well as the themes page to view the most recent themes we have to offer. Please be aware that our tent themes are reserved on a first come first serve basis. If the tent theme you chose has already been reserved, we will contact you as soon as possible to discuss choosing a different theme for your event or a different date. In the meantime, we will place your theme request on a waiting list in the case of a cancellation.
  • How much space do I need?
    Generally a 12’ x 12’ space will give you plenty of room for a 5 person party. Each set up is approximately 3’feet wide by 47” – 75” in length depending on the size of mattress needed for the age group of the party. We do get creative and have many configurations that will work in any space. Typically all tents and teepees are best arranged side by side or facing each other.
  • Will you move furniture to make room for the tents?
    Slumber Haven kindly asks that the designated area be cleaned and cleared of furniture so we can promptly set up. We will not move furniture to make room for your event. It is completely normal for couches and tables to be moved in order to have enough space for your party tents or teepees.
  • How much time for set up and clean up?
    Typically set up takes us anywhere from 60 – 90 minutes while clean up can take anywhere from 30 – 60 minutes.
  • Will you need access to power?
    No. All of our lights and décor are battery operated.
  • Do my guests need to bring a pillow?
    We do not provide pillows to sleep on due to hygiene reasons. Yes, please have your guests bring their own pillows, but we will provide blankets for your guests to use during their stay.
  • Are the tents waterproof or made to be setup outdoors?
    No. Our tents and teepees are not weatherproof and are intended for indoor use only; however if you do have a covered patio and are seeking the true Colorado outdoor sleepover, we can accommodate an outdoor party only IF the party area will be protected by a covered patio.
  • Can I add extra tents or teepees?
    Absolutely! There is a $50 charge per additional decorated tent/teepee.
  • How do you launder the linens? Disinfect Items? What measures are you taking to prevent COVID-19?
    As parents, we take the cleanliness of our tents and accessories very seriously. Our sheets, mattress pad covers, blankets, and pillowcases are all laundered in hypoallergenic fragrance free detergent after each party. Our tents and rugs are steamed sanitized and spot cleaned after each party as well. All remaining items including trays and décor are sprayed and wiped down with disinfectant before the next use. We will be wearing a mask upon entering your home and will use a disinfectant spray on all items before we leave. If your child has an allergy and you require a special detergent/cleaning procedure, please let us know and we will do our best to facilitate your request.
  • Do you charge a delivery fee?
    We do service all of Southern and Northern Colorado! If you are within 20 miles of Castle Rock, there is no delivery fee. Deliveries outside of the 20 miles will incur an additional travel fee. Please call us or send us an email for a party quote, including the one-time delivery fee.
  • Is there an age requirement?
    No! We service kids and adults of all ages and sizes; however we have found that our sleepovers are best for kids aged 5 and up who are ready for an overnight sleepover.
  • Do you have a smoking or pets policy?
    We love your fur babies, but we do not allow animals inside of the tents due to hygiene purposes We ask for a smoke free environment. Please and thank you!
  • How far in advance should I book the event?
    As soon as possible! The weekends tend to book up fast. Please contact us as soon you know your date so we can help create lifelong memories for your kiddos and guests.
  • What areas do you service?
    We are based out of Castle Rock. We currently service the entire front range of Colorado with additional delivery fees if applicable.
  • How do I book a party with Slumber Haven?
    We love to chat! Simply send us an online booking inquiry via our online booking form or send us an email to hello@slumberhaven.com with your requested party theme and date availability. If you would rather speak to someone directly please feel free to call us at 719-680-9290 with any of your questions!
  • What is needed to secure my booking? Is a deposit required?
    Your booking will be confirmed over the phone, followed up with a confirmation email, along with our terms and conditions policy contract. Once the terms and conditions have been signed and accepted, we will send over an invoice for a $100 booking deposit to secure your theme and date. Your party is not booked until your deposit has been paid and the contract has been signed. We do request that your final count of guests be as accurate as possible upon booking; however the final numbers of guests can be confirmed as late as 14 days before the event.
  • When is the full payment due?
    The remaining balance of your party must be paid in full 7 days prior to your event. Failure to pay will result in the cancellation of your party and loss of the booking deposit.
  • What is the cancellation policy?
    Life happens! We totally understand. However any cancellations within 14 days of the party date will forfeit the deposit paid. Prior to the 14 days of the party, if you need to reschedule for any reason please don’t hesitate to contact us, and we will do our best to reschedule your party subject to date and equipment availability.
  • What are the penalty charges?
    Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged, stained, lost, or stolen, a fee equal to its replacement will be charged. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.
  • What payment types do you accept?
    We accept credit cards, Paypal, and Venmo.
  • What packages and themes are available?
    Please check out our pricing page to view the packages we have available as well as the themes page to view the most recent themes we have to offer. Please be aware that our tent themes are reserved on a first come first serve basis. If the tent theme you chose has already been reserved, we will contact you as soon as possible to discuss choosing a different theme for your event or a different date. In the meantime, we will place your theme request on a waiting list in the case of a cancellation.
  • How much space do I need?
    Generally a 12’ x 12’ space will give you plenty of room for a 5 person party. Each set up is approximately 3’feet wide by 47” – 75” in length depending on the size of mattress needed for the age group of the party. We do get creative and have many configurations that will work in any space. Typically all tents and teepees are best arranged side by side or facing each other.
  • Will you move furniture to make room for the tents?
    Slumber Haven kindly asks that the designated area be cleaned and cleared of furniture so we can promptly set up. We will not move furniture to make room for your event. It is completely normal for couches and tables to be moved in order to have enough space for your party tents or teepees.
  • How much time for set up and clean up?
    Typically set up takes us anywhere from 60 – 90 minutes while clean up can take anywhere from 30 – 60 minutes.
  • Will you need access to power?
    No. All of our lights and décor are battery operated.
  • Do my guests need to bring a pillow?
    We do not provide pillows to sleep on due to hygiene reasons. Yes, please have your guests bring their own pillows, but we will provide blankets for your guests to use during their stay.
  • Are the tents waterproof or made to be setup outdoors?
    No. Our tents and teepees are not weatherproof and are intended for indoor use only; however if you do have a covered patio and are seeking the true Colorado outdoor sleepover, we can accommodate an outdoor party only IF the party area will be protected by a covered patio.
  • Can I add extra tents or teepees?
    Absolutely! There is a $50 charge per additional decorated tent/teepee.
  • How do you launder the linens? Disinfect Items? What measures are you taking to prevent COVID-19?
    As parents, we take the cleanliness of our tents and accessories very seriously. Our sheets, mattress pad covers, blankets, and pillowcases are all laundered in hypoallergenic fragrance free detergent after each party. Our tents and rugs are steamed sanitized and spot cleaned after each party as well. All remaining items including trays and décor are sprayed and wiped down with disinfectant before the next use. We will be wearing a mask upon entering your home and will use a disinfectant spray on all items before we leave. If your child has an allergy and you require a special detergent/cleaning procedure, please let us know and we will do our best to facilitate your request.
  • Do you charge a delivery fee?
    We do service all of Southern and Northern Colorado! If you are within 20 miles of Castle Rock, there is no delivery fee. Deliveries outside of the 20 miles will incur an additional travel fee. Please call us or send us an email for a party quote, including the one-time delivery fee.
  • Is there an age requirement?
    No! We service kids and adults of all ages and sizes; however we have found that our sleepovers are best for kids aged 5 and up who are ready for an overnight sleepover.
  • Do you have a smoking or pets policy?
    We love your fur babies, but we do not allow animals inside of the tents due to hygiene purposes We ask for a smoke free environment. Please and thank you!
  • How far in advance should I book the event?
    As soon as possible! The weekends tend to book up fast. Please contact us as soon you know your date so we can help create lifelong memories for your kiddos and guests.
  • What areas do you service?
    We are based out of Castle Rock. We currently service the entire front range of Colorado with additional delivery fees if applicable.

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